Customer Policies

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Pricing

All Pricing is listed as base price for services. Pricing increases due to the amount of work and styling services performed at your appointment.

 

Booking

Appointments must be booked a minimum of 3 business in advance. An appointment is not confirmed until a $30 retainer fee/deposit is paid. The $30 retainer fee holds your appointment and goes toward your service. The retainer fee is non-refundable. There will be an additional charge of $15 to any appointments made within 2 business days or sooner.

All custom and permanent hair color services will require a booked consultation prior to your appointment.  

 

Cancellations

If a client misses their scheduled appointment and fail to contact us to reschedule, the FULL price of your booked service will be charged to the credit/debit card on file. If a cancellation occurs within 3 business days of the scheduled, the retainer fee will be charged to the credit/debit card on file. 

 

Rescheduling

If a client reschedules within 3 business days of appointment, the retainer fee is held and goes toward your rescheduled service.  

 

Guests during Appointments

Please come to your appointment alone. No children or companions unless they have a booked service.